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Customer Service Recruiting China is a special topic that does not get a lot a press. Everyone talks about salesmen and some about marketing, but not enough talk on customer service. So a lot of customer service is just so so. First you need someone who is teachable and curious, interestingly. You need someone who […]
Continue Reading →Here is a surprisingly heartwarming article with a lesson for all of us. May we lead with empathy. My alma mater put out an amazing article on the career of an inspiring leader, Brig, General Jebb. It is not her charisma that carries the day. Take a look at the article here. (page down a […]
Continue Reading →China Field Service Recruiting is a special niche given a lot of companies have little on site supervision especially during COVID-19. As they are important to your sales and reputation, you need the best and most trustworthy talent on the market. If you had a bad record and left a bad reputation behind you, what […]
Continue Reading →I saw Josh Gardner on Linkedin mention the HQ Knows Best Syndrome. I laughed as that is a real problem in Western Companies who have a leader in China. In Lean 6 Sigma we learn that information and innovation comes from the bottom up in great organizations. However, in China things are a lot different […]
Continue Reading →What did China do well and poorly and what did the West do well and poorly? Graphs from here. China’s gaps China covered up the beginnings from the start until now. They caused havoc for the world and concern for the future. China covered up its development of vaccines. It is a kind of a […]
Continue Reading →At the 2021 China National People’s Congress in March, China announced plans as it does each March. This year was mostly virtual due to the COVID virus. The main take away is that China puts the economy in first place. Many issues are on the table, but China focuses on the economy as sees it […]
Continue Reading →So much talk about China being about speed. I totally agree, but some things should not be rushed. Hiring should be done with alacrity but the idea to hire slow and fire fast is still true. China is fast but should hiring be slower? Let’s think. What we see is to be agile and fast […]
Continue Reading →If you google “leadership qualities,” you get a long list of answers. Google actually lists their own answer without needing you to click at all. We paste their list below. 2 of 15 are about honesty. It is a good list, and not surprisingly it puts integrity first. Then on down the list, they […]
Continue Reading →Insanity in China recruiting occurs as people keep using the same old style though still many not so good hires. Lets think why the gap is so big. Here is a list of leadership qualities. There are many, and we can nod our heads at the most popular leadership qualities lists like this one. Trustworthy. […]
Continue Reading →Being a West Point graduate, I know a lot about leadership and appreciate President Dwight Eisenhower. He has the right to speak on leadership as he led the largest most audacious invasion in history at Normandy. He then led us to victory and later became a great U.S. President. From this quote, I think Eisenhower […]
Continue Reading →Recruiting Talent With Character
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