Archive for Customers
The day has come to sell to China, and there are some ways, but much thought is needed. Tmall International and JD Worldwide are both Chinese entities out to help you get into China without having a physical presence in China. Sell to China – Possible, But It Takes Some Work The problem is that you are […]
Continue Reading →Posted in: China, Customers, Market Entry
Leave a Comment (0) →China is a low cost country so logistics is low cost, right? Actually not. Technomics has a podcast up by Steve Crandall and Jim Serstad. It is well done. Take some time to listen to what they have to say here. In it, Steve said China has 800,000 or so trucking companies. The US has […]
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Leave a Comment (0) →This site was down for about 6 hours yesterday, Sorry about that. Arm wrestling with a hosting company reminded me so much of customer service issues worldwide and certainly in China. You can train people answering the phone or live chat to have a helpful attitude. However, one person at a phone is not customer […]
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Leave a Comment (0) →Christopher Game at Procurement Leaders has up a post that is worth deciphering. He uses vague terminology to avoid being judgmental in these emerging markets, but he is very clear on what he sees. Check it out here. I paste a few points below. Parenthetical points are mine. Ask for references from customers of similar […]
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Leave a Comment (0) →All Roads to China put up a bar chart showing China is number 1 in one category of buying.Take a look here Chinese and Westerners in China are hot on finding out if a company can be trusted. If you can be trusted and that matters, then the time for you may have arrived. Naturally, […]
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Leave a Comment (0) →Just read a great article over at China News Brief on the interior of China and JV’s. Take a look here. I only want to talk about one thing they mentioned though I liked the whole article. They mentioned in a couple different ways and finally used the word, expectations. Surely, in hiring, in customer […]
Continue Reading →Many of you likely know that a Chinese yes often means no. Chinese will often say what the boss wants to hear out of respect for or fear of the boss. This is well known. When a contractor says “no problem” then you definitely have a problem as I have mentioned before. You have heard […]
Continue Reading →Foreign Entrepreneurs has a good post up on negotiating in China. I would adjust a little but overall a very good post. Go find it here Vincent F. Yip, in the blog, mentions that Chinese see negotiation as war. Ah…He further notes Sunzi’s 36 Strategies for war and life which many use in business. He […]
Continue Reading →Did you know you can sell your products that are made in America online in China? It is true, and it is a big market. However, having your product and Chinese description at a web site may be the last you ever wanted to do. I saw one the other day that had 1 sale […]
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Leave a Comment (0) →I have mentioned before that the time is now to sell your products and services from America. ABC News posted a video on the Made in America craze in China right now.Catch the video link here Americans are wary of Chinese product quality. Chinese consumers are more wary of these problems and known them more […]
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