Archive for Customers

Japan and China in Quick Historical Comparison and Contrast

Some of the things happening in China and happened in Japan are similar and some are not. Let’s take a look at a comparison. Japan in ’70 & ’80”s China in ’00’s and ’10’s 1 Government development policy focused on infrastructure Same 2 Followed an export model of development Same 3 Focused in manufacturing for […]

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Posted in: China, Chinese Culture, Customers, External Stakeholders, Market Entry

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Their Agenda Part II- Customers

The customer wants your organization focused on them. They see that your organization is often focused on you even though you say it is focused on them. The junior salesmen often know why a product is hard to sell. They are near the customer every day. However, owners do not want to hear that they […]

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Posted in: Culture Development, Customers, Leadership, System, Team Development

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Strategic Sourcing in China

Good leadership certainly requires good thinking on sourcing. Naturally, many of us started in China by relying on cheap labor and correspondingly shocking low prices.  Some of us became used to buying  on price while keeping a close eye on quality. Today the story has changed or is changing.  Barry at the China Sourcing Blog wrote […]

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Posted in: Customers, External Stakeholders, Quality, Sourcing

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