Poor hiring quality China gives Western companies headaches every day here. There are many reasons why hiring quality is so poor. This article at Entrepreneur.com is surely one reason.
They outline in 12 steps what it takes to do good recruiting, Each step is more than most companies can take on well. All 12 is beyond reach of virtually all companies I know. These are good companies but rightly have focus outside of the recruiting process.
Here is just one thing Entrepreneur says you must do:
5. Develop a series of phone-screening questions. Compile a list of suitable questions you can ask over the phone to help you quickly identify qualified candidates and eliminate everyone else.
Poor Hiring Quality China is Often Caused by Not Seeing How High the Bar Is
Companies rarely have the focus to get this done and still interview and hire. Cross culturally here in China the price is higher than in the West. So companies may ask HR to do this. However, HR rarely has the skill set to do this well or even implement as they rarely have a grasp of what makes the business run. They lose excellent candidates in rapid fire elimination of candidates many of whom are the ones you need. HR unknowingly bring in tricky resume writers to interview while they overlook excellent workers.
We go much farther. Thus we at SHI Group are far beyond a static list of questions. We are very clear on the client’s business and then chase trails of unexpected thought to get to real data that is pertinent to the customer. HR is so far from getting there in this generation. They are still stuck in their world.
What HR section can really understand this? In this generation precious few. Do not expect much. In the tight labor market in China, random success is possible but overlooking possible candidates is not wise at all. Random success in hiring makes a mess inside. Hiring managers have too many other fish to fry. For me, I know the cost in each step and see that this is outside the core business of most companies, and so company hiring quality is low.
Companies have simply underestimated the difficulty of doing excellent hiring in China. The case for them to outsource is very clear yet they muddle along and the price has been very high indeed. You can find some other reasons for bad or simply marginal hiring in some of my other posts below.
Here is to better hiring in China.