The Procurement Leaders have a blog up that I am happy to take note of. You can see it here.
When selling, we focus on win-win, but we often have trouble seeking win-win in our supply or outsourcing solutions.
Purchasers are pushed so hard on price that the quality is bargained away. This is especially true in China.
When they give you sub standard product, you may only have yourself to blame for pushing price till they could only cut corners.
Finding a supplier of services or a raw material provider that you can partner with is not easy, but it is valuable. Get on the same side of the table with the supplier and succeed together.